Archive for September, 2007
In the wings: Another exceptional season for Plan-B Theatre
0 Comments Published by Professor Les September 30th, 2007 in Performing Arts, Theater, Community Dialogue.Editor’s Note: Since 1991, Plan-B Theatre has enjoyed a continuously growing presence on the city’s performing arts scene. Operating under a small professional theatre agreement with Actors’ Equity Association, the company has developed a reputation for original productions and premieres of plays that encompass a diverse range of issues hitting directly at the heart of […]
City Creek Center – A City Rebuilt? A City Reborn?
0 Comments Published by Professor Les September 29th, 2007 in Community Dialogue, Tourism, Business News.Unless developers of the new City Creek Center downtown project reconsider design principles that already are being discredited in a growing number of American cities, the project will represent merely a city rebuilt ineffectually, not a thriving reborn central business district, according to a New York award-winning journalist and urban critic who spoke Sept. 28 […]
Utah continues to lead the nation in employment growth
0 Comments Published by Professor Les September 27th, 2007 in Business News.The strong Utah economy remains clearly evident as the state leads the nation with a 4.5 percent annual gain in employment, according to the latest numbers released Sept. 25 by the U.S. Department of Labor. Montana and Wyoming followed behind at 3.4 percent and Kansas at 3.3 percent.
Utah also is among just four states […]
A sampling of genuine musical roots for SLC — This week at Positively 4th Street Music
0 Comments Published by Professor Les September 25th, 2007 in Music, Pop Culture.Editor’s Note: Once again The Selective Echo welcomes Chase Loter from Positively 4th Street Music for this week’s take on the eclectic, independent music scene which drives the sophisticated tastes of Salt Lake City listeners, DJs, and musicians.
Among the newest releases on the SLC music radar are:
Hasil Adkins’s “Out to Hunch” – Adkins is the […]
A few tasteful notions about customer service — Part II
0 Comments Published by Professor Les September 23rd, 2007 in Customer Service, Current Events.“Taste is not only a part and index of morality, it is the only morality. The first, and last, and closest trial question to any living creature is, “What do you like?” Tell me what you like and I’ll tell you who you are … It is not an indifferent nor optional thing whether we […]
A few tasteful notions about customer service — Part I
0 Comments Published by Professor Les September 23rd, 2007 in Customer Service, Current Events.I’m a ceaseless observer and commentator on customer service. And, I’ve crystallized a few notions about it.
First, no business, small or large, can ignore whatsoever the strategic importance of using customer service to build and sustain brand value as well as financial performance.
Second, while customer service is – and should be – common […]
